Perl Code execution in Template Toolkit
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
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Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
Specially crafted string in OTRS system configuration can allow the execution of any system command.
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