Znuny through 7.3.6 constructs a ticket-search database query by directly concatenating user-supplied input into the SQL statement. This lack of proper sanitization or the use of parameterized queries allows an attacker to inject arbitrary SQL commands, leading to data theft, modification, or denial of service. Specifically this is in Kernel::System::Ticket::TicketSearch and Kernel::System::Ticket::ArticleSearchIndex::DB via the ContentSearch parameter. The parameter is expected to be either "AND" or "OR", but its value was concatenated directly into the generated SQL query without validation.
In Znuny through 7.3.6, an attacker can bypass specific standard login procedures and gain unauthorized access to sensitive system functions by manipulating a specific HTTP request header. Because the application incorrectly trusts this header, an attacker can impersonate any user, including administrators, without requiring a password. This grants full access to confidential data and system controls. More specifically, the HTTPBasicAuth modules for the agent (Kernel::System::Auth::HTTPBasicAuth) and customer (Kernel::System::CustomerAuth::HTTPBasicAuth) interfaces read the username to log in not only from $ENV{REMOTE_USER} (set by the web se
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
* (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Media · CVSS 6.1EPSS 0,24%Sin corrección publicada
CVE-2025-43926
An issue was discovered in Znuny through 6.5.14 and 7.x through 7.1.6. Custom AJAX calls to the AgentPreferences UpdateAJAX subaction can be used to set user preferences with arbitrary keys. When fetching user data via GetUserData, these keys and values are retrieved and given as a whole to other function calls, which then might use these keys/values to affect permissions or other settings.
An Eval Injection issue was discovered in Znuny through 7.1.3. A user with write access to the configuration file can use this to execute a command executed by the user running the backup.pl script.
An issue was discovered in Znuny through 7.1.3. If access to a ticket is not given, the content of S/MIME encrypted e-mail messages is visible to users with access to the CommunicationLog.
Media · CVSS 5.3EPSS 0,36%Sin corrección publicada
CVE-2025-3573
Versions of the package jquery-validation before 1.20.0 are vulnerable to Cross-site Scripting (XSS) in the showLabel() function, which may take input from a user-controlled placeholder value. This value will populate a message via $.validator.messages in a user localizable dictionary.
Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows DoS/ReDos via email. Parsing the content of emails where HTML code is copied from Microsoft Word could lead to high CPU usage and block the parsing process.
Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows XSS. JavaScript code in the short description of the SLA field in Activity Dialogues is executed.
An issue was discovered in Znuny LTS 6.5.1 through 6.5.7 and Znuny 7.0.1 through 7.0.16 where a logged-in agent is able to inject SQL in the draft form ID parameter of an AJAX request.