CVE-2018-16586
CVE-2018-16586
This page contains facts from public vulnerability sources. Check the original advisory before updating.
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
CVSS 4.3 · Medium · EPSS 1.5% · Fix available
- Published
- Updated
Stack: system
Affected products and versions
n/a
- Versions
- n/a: Affected
No fix published
otrs2 Debian:11
- Versions
- 2.0.4p01-10
- 2.0.4p01-11
- 2.0.4p01-12
- 2.0.4p01-13
- 2.0.4p01-14
- 2.0.4p01-14.1
- 2.0.4p01-15
- 2.0.4p01-16
- 2.0.4p01-17
- 2.0.4p01-18
- 2.0.4p01-6
- 2.0.4p01-7
- 2.0.4p01-8
- 2.0.4p01-9
- 2.0.99beta1-1
- 2.0.99beta1-2
- 2.1.1-1
- 2.1.3-1
- 2.1.4-1
- 2.1.4-2
- 2.1.5-1
- 2.1.5-2
- 2.1.5-3
- 2.1.6-1
- 2.1.7-1
- 2.1.7-2
- 2.2.0~beta2-1
- 2.2.0~beta3-1
- 2.2.1-1
- 2.2.2-1
- 2.2.3-1
- 2.2.4-1
- 2.2.5-1
- 2.2.5-2
- 2.2.6-1
- 2.2.7-1
- 2.2.7-2
- 2.2.7-2lenny1
- 2.2.7-2lenny2
- 2.2.7-2lenny3
- 2.2.7-3
- 2.3.2-1
- 2.3.2-2
- 2.3.3-1
- 2.3.4-1
- 2.3.4-2
- 2.3.4-3
- 2.3.4-4
- 2.3.4-5
- 2.3.4-6
- 2.3.4-7
- 2.4.10+dfsg1-1
- 2.4.10+dfsg1-2
- 2.4.10+dfsg1-3
- 2.4.5-1
- 2.4.5-2
- 2.4.5-3
- 2.4.5-4
- 2.4.5-5
- 2.4.6-1
- 2.4.6-2
- 2.4.7+dfsg1-1
- 2.4.7-1
- 2.4.7-2
- 2.4.7-3
- 2.4.7-4
- 2.4.7-5
- 2.4.7-6
- 2.4.8+dfsg1-1
- 2.4.9+dfsg1-1
- 2.4.9+dfsg1-2
- 2.4.9+dfsg1-3
- 2.4.9+dfsg1-3+squeeze1
- 2.4.9+dfsg1-3+squeeze3
- 2.4.9+dfsg1-3+squeeze4
- 2.4.9+dfsg1-3+squeeze5
- 2.4.9+dfsg1-4
- 2.4.9+dfsg1-5
- 3.0.10+dfsg1-1
- 3.0.10+dfsg1-2
- 3.0.11+dfsg1-1
- 3.0.8+dfsg1-1
- 3.0.9+dfsg1-1
- 3.1.0~beta4+dfsg1-1
- 3.1.0~beta5+dfsg1-1
- 3.1.0~rc1+dfsg1-1
- 3.1.1+dfsg1-1
- 3.1.1+dfsg1-2
- 3.1.10+dfsg1-1
- 3.1.11+dfsg1-1
- 3.1.12+dfsg1-1
- 3.1.12+dfsg1-2
- 3.1.12+dfsg1-3
- 3.1.2+dfsg1-1
- 3.1.2+dfsg1-2
- 3.1.2+dfsg1-3
- 3.1.3+dfsg1-1
- 3.1.3+dfsg1-2
- 3.1.4+dfsg1-1
- 3.1.5+dfsg1-1
- 3.1.5+dfsg1-2
- 3.1.5+dfsg1-3
- 3.1.6+dfsg1-1
- 3.1.7+dfsg1-1
- 3.1.7+dfsg1-2
- 3.1.7+dfsg1-3
- 3.1.7+dfsg1-4
- 3.1.7+dfsg1-5
- 3.1.7+dfsg1-6
- 3.1.7+dfsg1-7
- 3.1.7+dfsg1-8
- 3.1.8+dfsg1-1
- 3.1.9+dfsg1-1
- 3.2.1+dfsg1-1
- 3.2.10-1
- 3.2.10-2
- 3.2.11-1
- 3.2.11-1~bpo70+1
- 3.2.12-1
- 3.2.2+dfsg1-1
- 3.2.3+dfsg1-1
- 3.2.4-1
- 3.2.5-1
- 3.2.6-1
- 3.2.6-2
- 3.2.7-1
- 3.2.7-2
- 3.2.8-1
- 3.2.9-1
- 3.2.9-2
- 3.3.1-1
- 3.3.10-1
- 3.3.11-1
- 3.3.18-1~deb7u1
- 3.3.18-1~deb7u2
- 3.3.18-1~deb7u3
- 3.3.2-1
- 3.3.3-1
- 3.3.3-2
- 3.3.3-3
- 3.3.4-1
- 3.3.5-1
- 3.3.6-1
- 3.3.7-1
- 3.3.7-2
- 3.3.8-1
- 3.3.9-1
- 3.3.9-2
- 3.3.9-3
- 3.3.9-3~bpo70+1
- 4.0.10-1
- 4.0.11-1
- 4.0.12-1
- 4.0.13-1
- 4.0.13-1~bpo8+1
- 4.0.5-1
- 4.0.5-2
- 4.0.6-1
- 4.0.7-1
- 4.0.7-2
- 4.0.8-1
- 4.0.9-1
- 5.0.1-1
- 5.0.1-2
- 5.0.10-1
- 5.0.10-1~bpo8+1
- 5.0.11-1
- 5.0.12-1
- 5.0.13-1
- 5.0.13-1~bpo8+1
- 5.0.13-2
- 5.0.14-1
- 5.0.14-1~bpo8+1
- 5.0.15-1
- 5.0.16-1
- 5.0.16-1~bpo8+1
- 5.0.17-1
- 5.0.18-1
- 5.0.19-1
- 5.0.2-1
- 5.0.20-1
- 5.0.21-1
- 5.0.21-1~bpo9+1
- 5.0.22-1
- 5.0.23-1
- 5.0.23-1~bpo9+1
- 5.0.24-1
- 5.0.24-1~bpo9+1
- 5.0.3-1
- 5.0.5-1
- 5.0.6-1
- 5.0.6-1~bpo8+1
- 5.0.7-1
- 5.0.8+dfsg1-1
- 5.0.8-1
- 5.0.8-1~bpo8+1
- 5.0.9+dfsg1-1
- 5.0.9+repack1-1
- 6.0.1-1
- 6.0.10-1
- 6.0.11-1~bpo9+1
- 6.0.2-1
- 6.0.3-1
- 6.0.4-1
- 6.0.5-1
- 6.0.6-1
- 6.0.7-1
- 6.0.8-1
- 6.0.8-1~bpo9+1
- 6.0.9-1
- 6.0.9-1~bpo9+1
- Affected ranges
- ECOSYSTEM: < 6.0.11-1
Update to 6.0.11-1
otrs2 Ubuntu:16.04:LTS
- Versions
- 4.0.10-1
- 5.0.1-1
- 5.0.1-2
- 5.0.2-1
- 5.0.3-1
- 5.0.5-1
- 5.0.6-1
- 5.0.7-1
- Affected ranges
- ECOSYSTEM: (−∞, +∞)
No fix published
otrs2 Ubuntu:18.04:LTS
- Versions
- 5.0.23-1
- 5.0.24-1
- 6.0.1-1
- 6.0.2-1
- 6.0.3-1
- 6.0.4-1
- 6.0.5-1
- Affected ranges
- ECOSYSTEM: (−∞, +∞)
No fix published
Original sources
- https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
- https://www.debian.org/security/2018/dsa-4317
- https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html
- https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302
- https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
- https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
- https://nvd.nist.gov/vuln/detail/CVE-2018-16586