CVE-2019-16375
CVE-2019-16375
This page contains facts from public vulnerability sources. Check the original advisory before updating.
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
CVSS 5.4 · Medium · EPSS 1.0% · Fix available
- Published
- Updated
Stack: system
Affected products and versions
n/a
- Versions
- n/a: Affected
No fix published
otrs2 Debian:11
- Versions
- 2.0.4p01-10
- 2.0.4p01-11
- 2.0.4p01-12
- 2.0.4p01-13
- 2.0.4p01-14
- 2.0.4p01-14.1
- 2.0.4p01-15
- 2.0.4p01-16
- 2.0.4p01-17
- 2.0.4p01-18
- 2.0.4p01-6
- 2.0.4p01-7
- 2.0.4p01-8
- 2.0.4p01-9
- 2.0.99beta1-1
- 2.0.99beta1-2
- 2.1.1-1
- 2.1.3-1
- 2.1.4-1
- 2.1.4-2
- 2.1.5-1
- 2.1.5-2
- 2.1.5-3
- 2.1.6-1
- 2.1.7-1
- 2.1.7-2
- 2.2.0~beta2-1
- 2.2.0~beta3-1
- 2.2.1-1
- 2.2.2-1
- 2.2.3-1
- 2.2.4-1
- 2.2.5-1
- 2.2.5-2
- 2.2.6-1
- 2.2.7-1
- 2.2.7-2
- 2.2.7-2lenny1
- 2.2.7-2lenny2
- 2.2.7-2lenny3
- 2.2.7-3
- 2.3.2-1
- 2.3.2-2
- 2.3.3-1
- 2.3.4-1
- 2.3.4-2
- 2.3.4-3
- 2.3.4-4
- 2.3.4-5
- 2.3.4-6
- 2.3.4-7
- 2.4.10+dfsg1-1
- 2.4.10+dfsg1-2
- 2.4.10+dfsg1-3
- 2.4.5-1
- 2.4.5-2
- 2.4.5-3
- 2.4.5-4
- 2.4.5-5
- 2.4.6-1
- 2.4.6-2
- 2.4.7+dfsg1-1
- 2.4.7-1
- 2.4.7-2
- 2.4.7-3
- 2.4.7-4
- 2.4.7-5
- 2.4.7-6
- 2.4.8+dfsg1-1
- 2.4.9+dfsg1-1
- 2.4.9+dfsg1-2
- 2.4.9+dfsg1-3
- 2.4.9+dfsg1-3+squeeze1
- 2.4.9+dfsg1-3+squeeze3
- 2.4.9+dfsg1-3+squeeze4
- 2.4.9+dfsg1-3+squeeze5
- 2.4.9+dfsg1-4
- 2.4.9+dfsg1-5
- 3.0.10+dfsg1-1
- 3.0.10+dfsg1-2
- 3.0.11+dfsg1-1
- 3.0.8+dfsg1-1
- 3.0.9+dfsg1-1
- 3.1.0~beta4+dfsg1-1
- 3.1.0~beta5+dfsg1-1
- 3.1.0~rc1+dfsg1-1
- 3.1.1+dfsg1-1
- 3.1.1+dfsg1-2
- 3.1.10+dfsg1-1
- 3.1.11+dfsg1-1
- 3.1.12+dfsg1-1
- 3.1.12+dfsg1-2
- 3.1.12+dfsg1-3
- 3.1.2+dfsg1-1
- 3.1.2+dfsg1-2
- 3.1.2+dfsg1-3
- 3.1.3+dfsg1-1
- 3.1.3+dfsg1-2
- 3.1.4+dfsg1-1
- 3.1.5+dfsg1-1
- 3.1.5+dfsg1-2
- 3.1.5+dfsg1-3
- 3.1.6+dfsg1-1
- 3.1.7+dfsg1-1
- 3.1.7+dfsg1-2
- 3.1.7+dfsg1-3
- 3.1.7+dfsg1-4
- 3.1.7+dfsg1-5
- 3.1.7+dfsg1-6
- 3.1.7+dfsg1-7
- 3.1.7+dfsg1-8
- 3.1.8+dfsg1-1
- 3.1.9+dfsg1-1
- 3.2.1+dfsg1-1
- 3.2.10-1
- 3.2.10-2
- 3.2.11-1
- 3.2.11-1~bpo70+1
- 3.2.12-1
- 3.2.2+dfsg1-1
- 3.2.3+dfsg1-1
- 3.2.4-1
- 3.2.5-1
- 3.2.6-1
- 3.2.6-2
- 3.2.7-1
- 3.2.7-2
- 3.2.8-1
- 3.2.9-1
- 3.2.9-2
- 3.3.1-1
- 3.3.10-1
- 3.3.11-1
- 3.3.18-1~deb7u1
- 3.3.18-1~deb7u2
- 3.3.18-1~deb7u3
- 3.3.2-1
- 3.3.3-1
- 3.3.3-2
- 3.3.3-3
- 3.3.4-1
- 3.3.5-1
- 3.3.6-1
- 3.3.7-1
- 3.3.7-2
- 3.3.8-1
- 3.3.9-1
- 3.3.9-2
- 3.3.9-3
- 3.3.9-3~bpo70+1
- 4.0.10-1
- 4.0.11-1
- 4.0.12-1
- 4.0.13-1
- 4.0.13-1~bpo8+1
- 4.0.5-1
- 4.0.5-2
- 4.0.6-1
- 4.0.7-1
- 4.0.7-2
- 4.0.8-1
- 4.0.9-1
- 5.0.1-1
- 5.0.1-2
- 5.0.10-1
- 5.0.10-1~bpo8+1
- 5.0.11-1
- 5.0.12-1
- 5.0.13-1
- 5.0.13-1~bpo8+1
- 5.0.13-2
- 5.0.14-1
- 5.0.14-1~bpo8+1
- 5.0.15-1
- 5.0.16-1
- 5.0.16-1~bpo8+1
- 5.0.17-1
- 5.0.18-1
- 5.0.19-1
- 5.0.2-1
- 5.0.20-1
- 5.0.21-1
- 5.0.21-1~bpo9+1
- 5.0.22-1
- 5.0.23-1
- 5.0.23-1~bpo9+1
- 5.0.24-1
- 5.0.24-1~bpo9+1
- 5.0.3-1
- 5.0.5-1
- 5.0.6-1
- 5.0.6-1~bpo8+1
- 5.0.7-1
- 5.0.8+dfsg1-1
- 5.0.8-1
- 5.0.8-1~bpo8+1
- 5.0.9+dfsg1-1
- 5.0.9+repack1-1
- 6.0.1-1
- 6.0.10-1
- 6.0.11-1
- 6.0.11-1~bpo9+1
- 6.0.12-1
- 6.0.12-1~bpo9+1
- 6.0.13-1
- 6.0.14-1
- 6.0.15-1
- 6.0.16-1
- 6.0.16-2
- 6.0.17-1
- 6.0.18-1
- 6.0.19-1
- 6.0.2-1
- 6.0.20-1
- 6.0.20-1~bpo10+1
- 6.0.21-1
- 6.0.22-1
- 6.0.3-1
- 6.0.4-1
- 6.0.5-1
- 6.0.6-1
- 6.0.7-1
- 6.0.8-1
- 6.0.8-1~bpo9+1
- 6.0.9-1
- 6.0.9-1~bpo9+1
- Affected ranges
- ECOSYSTEM: < 6.0.23-1
Update to 6.0.23-1
otrs2 Ubuntu:16.04:LTS
- Versions
- 4.0.10-1
- 5.0.1-1
- 5.0.1-2
- 5.0.2-1
- 5.0.3-1
- 5.0.5-1
- 5.0.6-1
- 5.0.7-1
- Affected ranges
- ECOSYSTEM: (−∞, +∞)
No fix published
otrs2 Ubuntu:18.04:LTS
- Versions
- 5.0.23-1
- 5.0.24-1
- 6.0.1-1
- 6.0.2-1
- 6.0.3-1
- 6.0.4-1
- 6.0.5-1
- Affected ranges
- ECOSYSTEM: (−∞, +∞)
No fix published
Original sources
- https://community.otrs.com/category/security-advisories-en/
- https://otrs.com/release-notes/otrs-security-advisory-2019-13/
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://nvd.nist.gov/vuln/detail/CVE-2019-16375