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CVE-2021-21435

CVE-2021-21435 · Information exposure in PDF export

This page contains facts from public vulnerability sources. Check the original advisory before updating.

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

CVSS 5.7 · Medium · EPSS 1.3%

Published
Updated

Stack: system

Affected products and versions

  • otrs

    Versions
    • ≥ 7.0.x, ≤ 7.0.23: Affected (custom)
    • ≥ 8.0.x, ≤ 8.0.10: Affected (custom)

    No fix published

  • otrs2 Ubuntu:16.04:LTS

    Versions
    • 4.0.10-1
    • 5.0.1-1
    • 5.0.1-2
    • 5.0.2-1
    • 5.0.3-1
    • 5.0.5-1
    • 5.0.6-1
    • 5.0.7-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:18.04:LTS

    Versions
    • 5.0.23-1
    • 5.0.24-1
    • 6.0.1-1
    • 6.0.2-1
    • 6.0.3-1
    • 6.0.4-1
    • 6.0.5-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:20.04:LTS

    Versions
    • 6.0.20-1
    • 6.0.23-2
    • 6.0.24-1
    • 6.0.25-1
    • 6.0.25-2
    • 6.0.25-3
    • 6.0.26-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:22.04:LTS

    Versions
    • 6.0.32-6
    • 6.1.2-1
    • 6.2.1-1
    • 6.2.2-2
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

Original sources

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