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CVE-2023-38059

CVE-2023-38059 · External pictures can be loaded even if not allowed by configuration

This page contains facts from public vulnerability sources. Check the original advisory before updating.

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

CVSS 5.3 · Medium · EPSS 0.5% · Fix available

Published
Updated

Stack: system

Affected products and versions

  • otrs

    Versions
    • ≥ 7.0.x, < 7.0.47: Affected (Patch)
    • ≥ 8.0.x, < 8.0.37: Affected (Patch)

    Update to 7.0.47; Update to 8.0.37

  • ((otrs)) community edition

    Versions
    • ≥ 6.0.x, ≤ 6.0.34: Affected (All)

    No fix published

  • otrs2 Ubuntu:16.04:LTS

    Versions
    • 4.0.10-1
    • 5.0.1-1
    • 5.0.1-2
    • 5.0.2-1
    • 5.0.3-1
    • 5.0.5-1
    • 5.0.6-1
    • 5.0.7-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:18.04:LTS

    Versions
    • 5.0.23-1
    • 5.0.24-1
    • 6.0.1-1
    • 6.0.2-1
    • 6.0.3-1
    • 6.0.4-1
    • 6.0.5-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:20.04:LTS

    Versions
    • 6.0.20-1
    • 6.0.23-2
    • 6.0.24-1
    • 6.0.25-1
    • 6.0.25-2
    • 6.0.25-3
    • 6.0.26-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:22.04:LTS

    Versions
    • 6.0.32-6
    • 6.1.2-1
    • 6.2.1-1
    • 6.2.2-2
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:24.04:LTS

    Versions
    • 6.5.3-1
    • 6.5.4-1
    • 6.5.5-1
    • 6.5.6-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:25.10

    Versions
    • 6.5.14-1
    • 6.5.15-2
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:26.10

    Versions
    • 6.5.18-1
    • 6.5.20-1
    • 6.5.21-1
    • 6.5.22-1
    • 6.5.23-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:26.04:LTS

    Versions
    • 6.5.15-2
    • 6.5.18-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

Original sources

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