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CVE-2024-23792

CVE-2024-23792 · Insufficient access control

This page contains facts from public vulnerability sources. Check the original advisory before updating.

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

CVSS 5.3 · Medium · EPSS 0.3%

Published
Updated

Stack: system

Affected products and versions

  • otrs

    Versions
    • ≥ 7.0.x, ≤ 7.0.48: Affected (Patch)
    • ≥ 8.0.x, ≤ 8.0.37: Affected (Patch)
    • ≥ 2023.x, ≤ 2023.1.1: Affected (Patch)

    No fix published

  • otrs2 Ubuntu:16.04:LTS

    Versions
    • 4.0.10-1
    • 5.0.1-1
    • 5.0.1-2
    • 5.0.2-1
    • 5.0.3-1
    • 5.0.5-1
    • 5.0.6-1
    • 5.0.7-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:18.04:LTS

    Versions
    • 5.0.23-1
    • 5.0.24-1
    • 6.0.1-1
    • 6.0.2-1
    • 6.0.3-1
    • 6.0.4-1
    • 6.0.5-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:20.04:LTS

    Versions
    • 6.0.20-1
    • 6.0.23-2
    • 6.0.24-1
    • 6.0.25-1
    • 6.0.25-2
    • 6.0.25-3
    • 6.0.26-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • otrs2 Ubuntu:22.04:LTS

    Versions
    • 6.0.32-6
    • 6.1.2-1
    • 6.2.1-1
    • 6.2.2-2
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:24.04:LTS

    Versions
    • 6.5.3-1
    • 6.5.4-1
    • 6.5.5-1
    • 6.5.6-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:25.10

    Versions
    • 6.5.14-1
    • 6.5.15-2
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:26.10

    Versions
    • 6.5.18-1
    • 6.5.20-1
    • 6.5.21-1
    • 6.5.22-1
    • 6.5.23-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

  • znuny Ubuntu:26.04:LTS

    Versions
    • 6.5.15-2
    • 6.5.18-1
    Affected ranges
    • ECOSYSTEM: (−∞, +∞)

    No fix published

Original sources

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