CVE-2026-111676
CVE-2026-111676 · Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
This page contains facts from public vulnerability sources. Check the original advisory before updating.
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
CVSS 5.3 · Medium · EPSS 0.3%
- Published
- Updated
Affected products and versions
faveo-helpdesk
- Versions
- ≥ 0, ≤ 2.0.3: Affected (custom)
No fix published
Original sources
- https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350
- https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint
- https://nvd.nist.gov/vuln/detail/CVE-2026-111676